• FAQ

    • How Are Products Shipped?

      B Walley Medical Devices uses FedEx for On-Time delivery. We can ship overnight anywhere in Canada.
    • Can Instruments Be Returned?

      Yes, instruments can be returned if done within 10 days, unused and n their original packaging.
    • What Is The Warranty For Black & Black Instruments?

      All Black and Black instruments are guaranteed to be free of defects in material and workmanship. This guarantee applies only when instruments are used for their intended purpose.
      Black and Black Surgical SuperCut scissors are guaranteed to stay sharp for as long as you own the instrument. The Onyx-Line and Micro-Onyx Line of needle holders and tissue forceps are guaranteed against wear under normal conditions for 5 years. The Black Diamond™ and Onyx-Line bone rasps are guaranteed against wear for 1 year.
      Electronics to include video cameras, light sources and monitors are guaranteed for 1 year under normal conditions. All endoscopes are guaranteed for 1 year under normal conditions.
      Any defective Black & Black Surgical instrument will be repaired at no charge at the sole discretion of Black & Black Surgical. After this guarantee period, service and maintenance are available for a nominal charge.